You can return items that you are not happy with within 14 days from purchase.
You will receive a returns form upon request, please note returns shipping cost is the responsibility of the customer.
Please follow the steps below to refund or exchange your order.
- All items must be returned unworn, unwashed and in its orignal condition complete with tags and packaging.
- Fill out the returns form that will be emailed to you when you express your want to return the item, so we can process everything for you.
- Send your return/exchange back to our warehouse addressed on the returns form.
- Once we receive your parcel we will process everything accordingly and keep you updated via email along the way!
- Please allow up to 1 week for your refund to reach your account.
- Please note that we advise that ALL returned goods should be sent using the Royal Mail Tracked service. If not, please ensure to use recorded delivery and add the relevant insurance to cover yourselves against non-delivery by your chosen courier.